Cookie policy


1. What is a cookie?

A cookie is a harmless text file that a website can send to your browser, which may then be stored on your hard drive. It will generally contain the name of the domain from which the cookie has come, a unique “ID” and information about the cookie’s “lifetime”.

2. Consent to cookie use

To give you the best possible experience, this website uses cookies. By continuing to use our website you are giving your consent to cookies being used. For more information on our cookie use please read on.

3. RBC Brewin Dolphin and Google Analytics ©

RBC Brewin Dolphin uses Google Analytics to gather information which will allow us to improve web services for its visitors by collecting information on how visitors are using the site. The cookie is linked to RBC Brewin Dolphin’s website domain(s) and data will only be used for statistical analysis related to your browsing behaviour on our website. For example we will be able to understand the number of visitors to our site, the pages viewed per visit, time spent on particular pages etc. Collecting this information will help us to provide you with a better service. Cookies used on our website will not store any personal or confidential information about you, and we will make no attempt to identify individual visitors via their IP address (unless we are required to do so by law or regulation).

For more information see the Google Analytics privacy overview, please refer to sections 7 and 8 below.

4. What do we use the data for?

The anonymous information gathered is used and analysed only at an aggregate level in order to measure the use of our website and make improvements to it. None of this information is reviewed at an individual level, and we do not use cookies to track people’s internet use after leaving our website. That means that we know how many people have visited a particular page but we will not know who they are (unless you visit our secure client pages). If you do not want your details used in this manner, you can either set your browser to disable cookies or to inform you when a website is attempting to add a cookie and opt-out at this stage. Please note that should you choose to set your browser to disable cookies, you will not be able to log in to the secure areas of this website.

5. Cookies used on this website

RBC Brewin Dolphin uses session cookies, i.e. cookies which only last for the duration of your site visit and are deleted when you close your browser. We also use persistent cookies, i.e. cookies which will last beyond your session until they expire or you remove them.

Some of the cookies we use on our websites are essential for its operation and have already been set. Others will require your prior consent before they are set on your computer and you will be prompted on our website, asking you to consent to the use of non-essential cookies.

The summary tables below show all essential and non essential cookies used by us, together with a brief explanation as to their purpose.

6. Cookies on other websites

This Cookie Policy only sets out RBC Brewin Dolphin’s use of cookies set by its own website(s). Please remember that other companies’ use of their cookies is subject to their own privacy policies. In particular we refer to sites through which you will be able to access RBC Brewin Dolphin content, such as http://twitter.com/ or www.blogger.com or, in instances in which you would like to ‘share’ brewin.co.uk content with friends through social networks – such as Twitter and LinkedIn. RBC Brewin Dolphin does not control the setting of these cookies and you are advised to check the relevant third-party websites for more information about their cookies and how to manage them.

7. How to disable cookies

Cookies on our website can be managed at any time by clicking on the ‘manage cookie settings’ link in the footer.

The browsers of most computers, laptops, tablet computers and smartphones etc are usually set up to accept cookies from websites. You are able to configure your browser to either allow, reject or notify you when a cookie is set up. As each browser is different we are not able to offer specific advice on how to change your preferences however we recommend that you check the “Help” menu of your browser where you will most likely find more information on how to change your cookie preferences. Please bear in mind that should you reject all cookies, parts of our website may no longer function properly and you may be required to change your browser settings before you can proceed.

You can also delete cookies that have previously been added. Please note however that deleting or rejecting cookies may affect your user experience of our website. For more information you may wish to visit www.aboutcookies.org.

For information about how to reject cookies on your mobile phone’s web browser, please refer to your handset manual.

8. Google Analytics cookies

RBC Brewin Dolphin uses Google Analytics on the following domains:

https://www.brewin.co.uk

https://www.brewin.je

https://www.brewin.ie

9. Further RBC Brewin Dolphin cookies

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookie SubgroupCookiesCookies used
www.brewin.jeAWSALB AWSALBCORS eupubconsent OptanonAlertBoxClosed OptanonConsentFirst Party
brewin.je__CookieConsentFirst Party
onetrust.com__cfduidThird Party
script.hotjar.com_hjIncludedInPageviewSample, _hjIncludedInSessionSampleThird Party
info.brewin.co.uk__cf_bm, __cfduidThird Party
app-lon08.marketo.com__cf_bm, __cfduid, RSMKTO1Third Party
www.brewin.co.ukeupubconsent, OptanonAlertBoxClosed, OptanonConsentThird Party

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Cookie SubgroupCookiesCookies used
brewin.je_ga _ga_2N7PQEQ4QC _ga_BPH6CJ8P9F _ga_CKMDK1SJ9M _gat_UA-4829873-1 _gat_UA-nnnnnnn-nn _gclxxxx _gid _hjAbsoluteSessionInProgress _hjFirstSeen _hjid _hjSession_942828 _hjSessionUser_942828 _hjTLDTest _uetvid adiLP adiS adiV adiViFirst Party
www.brewin.je__adiCookieCheck _hjIncludedInPageviewSample _hjIncludedInSessionSampleFirst Party

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookie SubgroupCookiesCookies used
brewin.je_fbp _uetsidFirst Party
www.facebook.comThird Party
doubleclick.netIDE, test_cookieThird Party
quantserve.commcThird Party
bing.comMUIDThird Party
yahoo.comA3, BThird Party

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